RevitaLash® Cosmetics was founded in 2006 by renowned ophthalmologist Dr. Michael Brinkenhoff, who created our original eyelash conditioner to help his wife, Gayle, feel beautiful during her courageous fight against breast cancer. The brand started with the iconic eyelash conditioner, and since then, we have developed a full range of products designed to enhance the natural beauty of all women. We were and remain the first to introduce a leading line of cosmetics to enhance the beauty of eyelashes and eyebrows, and we are still the only brand developed by an ophthalmologist.

Safety, responsible formulation, and providing an exceptional consumer experience are at the forefront of our product development efforts. We work with the best chemists in the cosmetics industry to ensure excellence in our formulas, and we guide responsible development by always using the best available ingredients that meet our highest health and safety standards. New RevitaLash Cosmetics products are reviewed by experts such as dermatologists and/or ophthalmologists and undergo rigorous testing by independent research laboratories to ensure their safety. Additionally, products are tested through third-party consumer research to ensure the best products that provide an excellent consumer experience. Our approach is unique in the beauty industry, as it takes us two to four years to bring a new product to market. We do not rush processes to maintain safety and excellence. The development of RevitaLash Cosmetics products does not fall under the category of fast beauty.

RevitaLash Cosmetics products undergo strict safety tests, then are reviewed by ophthalmologists and/or dermatologists. We go beyond standard industry tests to determine safe use on the skin and ensure that products used on the sensitive eye area do not pose any physiological risks to the eye. For example, our lash serums undergo the following tests before being launched on the market:

1. In-house product testing before final formulation

2. Eye safety testing

3. Eye sensitivity testing

4. Skin sensitivity testing

5. Stability testing

6. Preservative (antimicrobial) efficacy testing according to multiple pharmacopeial standards

7. External consumer product review/benchmarking to verify product performance by a third party

Delivery is free within the Kingdom for all orders over 599 SAR. If the order is less than this value, the shipping cost will be based on the shipping company's evaluation, but it usually does not exceed 35 Saudi Riyals.

At RevitaLash, we strive to deliver orders as quickly as possible. Shipping is done as soon as the order is prepared. After the order is processed, you will receive a message from the shipping carrier to track the shipment. It usually takes two to three business days for the order to arrive in major delivery areas, and delivery times vary depending on the specific region. Delivery is available on all days of the week except for Fridays and official holidays. Within Riyadh: 1 to 3 business days (excluding weekends, holidays, and official holidays). Outside Riyadh: 3 to 5 business days (excluding weekends, holidays, and official holidays).

At RevitaLash, we always strive to maintain the quality of our products so they reach you as they are. All our products are shipped through intermediaries to preserve the product and its effectiveness.

When you receive the products, please read the instructions for storage and opening. Some products may last up to 12 months from the date the package is opened. We recommend storing products away from sunlight and heat. Products should be kept in a cool, dry place where the temperature does not exceed 23 degrees Celsius.

You can pay via (Mada, Visa, Mastercard, Tamara, Apple Pay, Tabby) and various other payment services will be available soon.

In this case, please contact us either via WhatsApp at 0096656012145 for immediate support or email us. Please include your order number, the wrong or damaged product's name, and attach a photo of the product. Our team will review your request and get back to you within 2-3 business days.

For any missing item in your order, please contact us via WhatsApp at 0096656012145 or email us at customercare@beautysteps.sa, including the order number, and the name and number of the missing product. Our team will review your request and get back to you within 2-3 business days.

For any item that is not available, 'out of stock' will be mentioned on the product page. In rare cases, a product may run out of stock in your bag during the checkout process, and a notification will appear.

We are sorry to hear that. Please wait for 10 minutes as it may be due to a delay in the site's system. If you do not receive your order confirmation with the invoice, please contact our customer service team via WhatsApp or email. Please provide us with the email and phone number used to complete the order.

RevitaLash does not have a physical store, but you can order through one of the authorized distributors.

If the product is purchased from any unauthorized site or seller, we will not be able to guarantee the safety or authenticity of the product.

For more information on counterfeit products, authorized sellers, and unauthorized sellers, please visit: Authorized Sellers.

Our unopened products have a shelf life of 24 to 36 months. Click here to check the expiration date of your product.

Our products should be used within 12 months after opening (eyelash and eyebrow serums, hair care products, eyelash and eyebrow mask, and Micellar Water Lash Wash) or within 6 months after opening (colored cosmetics), provided the product is used before the expiration date.

If you have concerns about a product's shelf life, please email customercare@beautysteps.sa and include the product description and the batch number located on the bottom or back of the package. We will respond as soon as it is convenient for us.

Yes, all our products are suitable for women and men.

RevitaLash® Cosmetics products do not contain parabens, with the exception of the Japanese RevitaLash® Advanced formula, due to country requirements.

Our company's safety tests do not include any animal testing, and all RevitaLash® Cosmetics products are cruelty-free.

Yes, our complete line of products is gluten-free.

Our entire line of products is oil-free, with the exception of Hi-Def Brow Gel.

The safety of our products has been proven in numerous studies conducted by independent research laboratories. These tests have shown that our products are safe for the hair and skin of the adults who were studied. However, if you are pregnant, nursing, or undergoing any medical treatment and have concerns about using any product, please consult your doctor.

You can purchase any of our eyelash, eyebrow, and hair beauty products at over 10,000 physicians' clinics, spas, salons, and specialty retailers throughout the United States and in more than 70 countries worldwide. Visit the store locator on revitalash.sa to find the nearest seller to you!

We understand the importance of reviews when making purchasing decisions for beauty products, and we also value the importance of sharing your product experience! We hope to be able to accept and publish reviews on RevitaLash.sa in the near future. In the meantime, we have provided a selection of five-star global online reviews for key products on our site.